T&C's

 

SHIPPING

Australia post are trying their best to get parcels overseas to our customers but there are huge delays due we appreciate your patience

AUSTRALIAN ORDERS
Shipping is starting to return to normal domestically, we will be using  Pack And Send who we think are faster and more reliable than AusPost and Posting every Monday and Thursday

INTERNATIONAL ORDERS
You can expect your delivery 10-20 business days after placing the order. Please note that import restrictions and any associated costs is the responsibility of the purchaser. We do not take responsibility for any customs or import charges and delivery time excludes custom clearance delays. Saying that we know its Christmas so if you have any question just ask! we suggest using express postage
 
RETURN POLICY
Wombats is dedicated to customer service and satisfaction. If you are not  satisfied with your purchase, you can return it for a exchange or credit note. Shipping prices not refunded.
All parcels must be returned to us within 10 days of delivery in new condition

RETURN INSTRUCTIONS
Please Email us at wombatslifestyle@gmail.com and we will give you the address to return your items to.
As soon as we receive your return we will promptly process your exchange and notify you via email.
Please note, Wombats does not cover return postage costs. Please ensure your return package is prepaid and insured, for your protection, in case of loss or damage.

Exchanges

Choose carefully when ordering with us, if unsure on sizing please email us.
If you have to change size or an item around you will have to cover the cost of postage both ways
 
PAYMENT
All prices on this site are in AUD. We accept Mastercard, Visa, American Express credit, debit cards & PaypalAfterPay available. 


If you have any sizing questions please email us at wombatslifestyle@gmail.com or we are generally faster on the socials so feel welcome to hit us up on instagram or facebook and reference your customer number